Publication - Audit of the Winnipeg Contact Centre

Title in English
Audit of the Winnipeg Contact Centre
Publication ID
12742E
Published Year
2018
URL
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Author(s)
Organization
Office of Audit and Evaluation
Subject(s)
Type
Electronic PDF
Cost
Free Publication
Language
English
Region
Ottawa/Hull (NCR)
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Status
Available
Pages
1-15
ISBN
978-0-660-24484-6
Catalogue No.
A29-1/15-2018E-PDF
Summary in English
The Winnipeg Contact Centre is managed by the Farm Income Programs Directorate (FIPD) within Agriculture and Agri-Food Canada (AAFC). This is a centralized contact centre that provided information on selected programs and services via telephone to 37,491 external clients in January to December 2016.
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